Becoming a SERVICE ICON in 90 Minutes a Month
Author: Jeff MowattPublisher: JC Mowatt Seminars Inc.ISBN: 0-9734704-0-2The following review was contributed by: S.V. SWAMY & CLICK TO VIEW S.V. Swamy's Reviews"Becoming a SERVICE ICON in 90 Minutes a Month" is awell-written, highly readable book that gives a clearroad map to those individuals and organisations (orrather the individuals who feel responsible for theorganisation) who are interested in taking theirservice standards to ever increasing heights andhaving reached a...
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9-6-2005
Views: 3916
Kmart’s 10 Deadly Sins: How Incompetence Tainted an American Icon by Marcia Layton Turner
The following review was contributed by: ROGER E.HERMAN Well researched, well written. Well Worth Reading. When I picked up this book, I expected to find some interesting insights into why KMart, once so widely known and popular, ran into all its problems. A company whose stores were once part of the American landscape and whose blue light specials were exciting mini-events, spun into bankruptcy on January 22, 2002. What happened? I looked at the author’s credentials and, frankly, was a bit...
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11-6-2004
Views: 3369
The Trials Of Lenny Bruce: The Fall And Rise Of An American Icon by Ronald K.L. Collins: David M. Skover
Comedian Lenny Bruce has always been something of an enigma.
Some compared him to the famous satirist Jonathan Swift, who was a moralist and who endeavoured to uncover the hypocrisy of various situations arising out of society.
His defence attorneys even pointed out “he was not a mad man writing dirty words on the walls of a public toilet. He was an original social critic with an unconventional vocabulary.”
Others, however, including some well known journalists, perceived him as a “sick...
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1-1-1970
Views: 4020
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